Skip to content
Free insured shipping across the UAE · Custom ring design on request

Frequently asked questions

Sample answers pending store approval.

No answer? Contact us
Can you design a ring within my budget?

Yes. Tell us your budget and we’ll suggest diamond and metal options that fit.

How does the bespoke process work?

A consultation, a 3D render for approval, then making in our workshop and delivery.

Do you offer natural and lab-grown diamonds?

Yes, both certified by IGI or GIA.

Do pieces come with a certificate?

Every centre stone comes with an independent lab report.

How long does it take to make a piece?

Preparation time is shown on each product page, plus 3 days for engraving.

Is delivery insured?

Yes, every order is shipped insured and signed for.

What if I don’t know the ring size?

Use our size guide or request a free ring sizer. The first resize is free.

Can I hide prices on a gift?

Yes, choose “This order is a gift” at delivery and enable hidden prices.

What wrapping options are there?

The standard Yas box is free, or choose a signature gift box or wooden keepsake case for a fee.